Delta Under Fire For Kicking Family Off ‘overbooked’ Flight
US airline Delta is facing a public-relations problem after a family claimed they were kicked off a flight for refusing ...
Tag: US Airways
Family Says Booted Off Delta Flight Over Child’s Seat
In yet another incident that could prove a public relations nightmare for the airline industry, a California couple has come ...
US Congress Tells Airlines To Do Better
Senior lawmakers urged US airlines Tuesday to fix their customer service issues after recent high-profile problems, or face a crackdown ...
US Congress Tells Airlines To Do Better
Senior lawmakers urged US airlines Tuesday to fix their customer service issues after recent high-profile problems, or face a crackdown ...
American Airlines Boosts Employee Pay As Earnings Fall
American Airlines announced an unexpected pay increase for employees even as it reported lower first-quarter earnings Thursday which it blamed ...
United Cuts Overbooking, Hikes Compensation After Passenger Fiasco
United Airlines on Thursday announced it will offer bumped passengers up to $10,000 in compensation and reduce overbooking following the ...
Jet Airways Suspends Pilot Over Racism, Assault Claims
The Mumbai-based airline confirmed the incident took place on April 3 on a Chandigarh-Mumbai flight, adding the pilot in question ...
Qatar Airways Chief Accuses US Carriers of ‘bullying’
The chief of Qatar Airways on Monday accused American carriers complaining over alleged subsidies to Gulf airlines of "bullying", as ...
Sobbing Mother Video Prompts Controversy For American Airlines
Less than two weeks after United Airlines prompted a public relations crisis for dragging a passenger from his seat on ...
Akufo-Addo Slams British Airways For Poor Service In Ghana
British Airways has come under fire from the new president of Ghana for the way it treats customers. In a major ...
American Airlines Suspends Employee After Clash Over Pram
American Airlines has removed an employee from duty after an ugly clash over a baby's pram in San Francisco. A ...
Social Media Disaster Lessons Your Company Can Learn From (2)
Social media disaster lessons your company can learn from (2) A passenger being dragged off a United flight in the ...
Emirates Cuts Flights To US As Demand Weakens
Emirates, the Middle East's largest airline, said Wednesday that it will reduce flights to the United States after tightened visa ...
United Won’t Fire Anyone Over Manhandled Passenger
United's widely-condemned violent removal of a passenger from a flight was a "system failure" and no employees will lose their ...
“Give Us Quality Service” -Akufo-Addo To British Airways
President Akufo-Addo, has urged British Airways, one of the world’s leading airlines, to upgrade the quality of the services it ...
United Incident Exposes Limited Rights of US Air Passengers
The online video footage of a United Airlines passenger dragged off a flight, which damaged the company's reputation, highlighted the ...
United CEO Says Removed Passenger Was ‘disruptive and Belligerent’
The CEO of United Airlines has said that employees "followed established procedures" in an incident which saw a passenger dragged ...
Why Was A Passenger Dragged Off A US Flight?
Videos showing a man being violently removed from a United Airlines flight have provoked an outcry on social media. The ...
Qatar Airways To Offer Free Laptops On US Flights
Qatar Airways said on Thursday it will offer free laptops to business class passengers flying to the United States, in ...
Jordan Airline Suggests Flyers ‘talk’ During Laptop Ban
While Middle Eastern airlines grapple with carry-on bans for laptops on flights to the US and Britain, one carrier is ...