Known for its commitment to delivering services that put its customers first, Access Bank Ghana, the 2016 Euromoney’s “Africa’s Best Bank Transformation”, has rolled out new initiatives to enhance its customers experience across all its branches. In an industry-first move, the Bank has installed proprietary customer feedback systems across its branches to further facilitate real-time … Read more
Recently awarded as “Africa’s Best Bank Transformation” at the 2016 Euromoney Awards, Access Bank Ghana has once again received international recognition from the Citibank Group for the prestigious Straight-Through Processing (STP) Excellence Award. The award acknowledges the Bank for its superior and excellent service through consistent and efficient processing of international funds transfer requests from … Read more
Societe Generale Ghana has introduced a mobile banking service to ensure convenience for customers and easy access to their services. The service comes with a van fitted with an automated teller machine (ATM) which could perform basic banking services such as receiving deposits, withdrawals using ATM cards, mobile money and mobile payment services as well … Read more
Customers of GCB bank limited in the Saboba district of the Northern Region have been relieved of the risk involved in travelling to Yendi for their banking needs. The Saboba branch will bring banking services to the doorstep of customers in the area and other parts of eastern corridor of the Northern Region. The Saboba … Read more
The Internet is a powerful tool for communication and research as well as providing businesses with means of connecting with consumers and generating income. Advancement in Information and Communications Technology (ICT) and the rise in the volume of banking business performed electronically are causing what will be a vital catalyst for changing the business policies … Read more