Tag: Overselling

A Japanese budget airline apologised Wednesday for forcing a wheelchair-bound man to crawl up a set of stairs to board ...

US airline Delta is facing a public-relations problem after a family claimed they were kicked off a flight for refusing ...

In yet another incident that could prove a public relations nightmare for the airline industry, a California couple has come ...

Senior lawmakers urged US airlines Tuesday to fix their customer service issues after recent high-profile problems, or face a crackdown ...

Senior lawmakers urged US airlines Tuesday to fix their customer service issues after recent high-profile problems, or face a crackdown ...

United Airlines on Thursday announced it will offer bumped passengers up to $10,000 in compensation and reduce overbooking following the ...

Newly released reports from security officers at Chicago's O'Hare International Airport paint an unflattering picture of the man dragged from ...

United Airlines said Friday it no longer plans to name chief executive Oscar Munoz chairman as it revised its compensation ...

Social media disaster lessons your company can learn from (2) A passenger being dragged off a United flight in the ...

The boss of United Airlines has apologised for the “truly horrific” incident in which a passenger was forcibly dragged, screaming, ...

The chief executive of embattled United Airlines unequivocally apologized Tuesday for an incident in which a passenger was dragged off ...

The online video footage of a United Airlines passenger dragged off a flight, which damaged the company's reputation, highlighted the ...

Outrage has erupted on Chinese social media over the removal of a passenger from a United Airlines flight. Videos posted ...

Videos showing a man being violently removed from a United Airlines flight have provoked an outcry on social media. The ...

United Airlines found itself in the middle of a social media storm on Monday, after the US carrier forcefully removed ...