Travel Websites Ticked Off Over ‘misleading’ Claims

The first price shown was often much lower than the final price, they said. Websites that show bargain prices for flights, hotels and other travel bookings, are not giving customers accurate information, say European consumer protection authorities. The first price shown was often much lower than the final price, they said. Some offers that look … Read more

Consumers Threaten Boycott Over Unsatisfactory Banking Services

Reviewing the high-interest rates on loans, improving ATM services as well as reducing the turnaround time at banking halls have emerged as some key concerns for customers of banks. They believe banks should be able to attract more clients and maintain existing ones in the wake of increased competition in the industry. Following the World … Read more

GHC200,000 ECG Fine Should Go To Consumers

If the Electricity Company of Ghana (ECG) needs to be sanctioned, the benefit should go directly to the consumer and not the regulator, Consumer Rights advocate, Kofi Kapito has said. His concern comes after the Public Utilities Regulatory Commission (PURC) fined the state power distributor GHS202,640 for breaching LI 1861 and LI 1935. ECG refused … Read more