Investigators posing as Apple customers have told a court they were given misleading information about devices previously serviced by third parties. The Australian Competition and Consumer Commission (ACCC) began legal action against Apple in April. It alleges that Apple “routinely refused” to repair devices disabled by an error if they had previously been fixed by … Read more
It has been a year and a half since the diesel emissions scandal at the German carmaker Volkswagen first came to light. Since then, the company has agreed to pay substantial compensation to people in the US who bought cars equipped with illegal software, capable of disguising their true emissions levels. But Volkswagen has not … Read more
The UK manufacturer of Nurofen has been hit with an increased fine of A$6m (£3.6m; $4.4m) for misleading customers in Australia. Australia’s Federal Court ruled last year that products marketed as targeting specific pains, such as migraines, were actually identical. Reckitt Benckiser was fined A$1.7m in April, but Australia’s consumer watchdog argued the sum was … Read more