Head of Communications at Vodafone Ghana, Ebenezer Amankwah has reassured customers of Vodafone with quality services in line with the global digitalization of the telecommunications industry.
Mr Amankwah said this when he spoke at the annual Vodafone Ghana Media Roundtable Meeting in Tamale.
According to him, “as a company, our focus is to give every customer an unmatched experiences”.
“There are issues that people might come up with because we are dealing with technology as we move along, but our commitment to customers at Vodafone is to ensure that they have the best of experience on our network and that is why we have so far invested $2 billion on our infrastructure to give customers the best,” he noted.
He added that Vodafone Ghana was committed to ensure value for money saying, “competition is very crucial and at Vodafone we embrace competition because we think that it gives the customer more options and more quality.”
Ebenezer Amankwa reiterated Vodafone Ghana’s determination to invest more into education and health infrastructure as part of its Corporate Social Responsibility.
“We have transitioned to a super net service provider and we are committed to our workforce through our Corporate Social Responsibility,” he stated.
For his part, External Affairs Director at Vodafone Ghana, Gayheart Mensah allayed fears that Vodafone Customers conversations could be tapped.
He made reference to the proposed Spy Bill which local telecom service providers kicked against its passage into law to enable national security operatives intrude people’s privacy on phone.
Gayheart Mensah welcomed constructive criticisms from the media and its subscribers and promised them rapid response to their genuine concerns.
Retired Diplomat and Veteran Journalist, Ambassador Kabral Blay-Amihere emboldened the media to be guided by the Ghana Journalists Association (GJA) code of conduct.
According to him, media freedom does not warrant irresponsible journalism.
He also cautioned Ghanaian Journalists against acting as “spin doctors” of politicians for favours.
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